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Conditions of Sale

1.     CONDITIONS OF SALE

General contract conditions for customers carrying out purchases remotely from Editoriale Domus

Purpose

These General Conditions of Sale concern the purchase of products and services, carried out remotely via telephone and paper-format communications (e.g. postcards). Such purchases are open exclusively to direct user Customers, with the express exclusion of parties such as merchants, wholesalers, retailers, professionals, etc. intending to resell the products to third parties. All purchases shall be subject to the provisions of Paragraph I of Chapter III of Part III of Legislative Decree no. 206 of 6 September 2005 (Consumer Code), and, as far as the protection of personal data is concerned, to the provisions of Legislative Decree no. 196 of 30 June 2003.

Types of products on sale

The products sold by Editoriale Domus are of two types: print editorial products (e.g. books, back issues and folders) and subscriptions to print magazines published by Editoriale Domus for which the subscription purchase formula is provided. Offers regarding products and subscriptions are formulated by Editoriale Domus Spa.

Acceptance of the General Conditions of Sale

By confirming his/her purchase order, the Customer unconditionally accepts and undertakes to comply, in his/her relations with Editoriale Domus S.p.A., with these General Conditions of Sale and the methods of payment, and declares that he/she has examined and accepts all the instructions provided, pursuant to the above-mentioned laws, and in addition acknowledges that Editoriale Domus S.p.A. shall not be bound by different conditions, if not previously agreed in writing. [W1] [W2] .

Obligations of the Customer

These General Conditions of Sale must be carefully examined and accepted by the Customer before he/she confirms the purchases. It follows that the confirmation of the order by the Customer implies that the Customer him/herself has understood and accepted such conditions in their entirety. Once the purchase procedure is completed, the Customer undertakes to print out and retain these General Conditions of Sale, already examined and accepted during the purchase procedure carried out.

Applicable Law and Place of Jurisdiction

These General Conditions of Sale are subject to the Italian Law. Any disputes arising with regard to the validity, interpretation or execution of this contract, if the Customer is a consumer according to the Consumer Code, shall be governed by the local Court of the place where the Customer is resident or domiciled, provided it lies within the territory of the State.


2.     METHODS OF PURCHASE

The purchase of the products, as displayed and described in the material made available to the Customer, is made by the Customer at the price indicated therein, including the P&P costs and the costs related to the payment method. Before completing the purchase, the unit cost for each product selected, the total cost in case of purchase of several products as well as the total P&P and payment costs shall be displayed for the Customer.

How to order print editorial products

- Telephone: by calling the number +39.02.82472529, Monday to Friday 9.00am - 1.00p, 2.00pm – 5pm (this is a landline telephone number, call costs vary according to the rates applied by the telecom provider)
- Fax: by sending a fax to the number +39.02.82472590
- Email: by sending an email to the address sales@edidomus.it
- Order postcard: to be sent to Editoriale Domus Sales Department, PO BOX 1, 20089 Rozzano, Milano, Italy

How to order subscriptions

- Telephone: by calling +39.02.82472529 Monday to Friday 9.00am - 01.00pm – 2.00pm – 5.00pm
- Fax: by sending a fax to the number +39.02.82472383
- Email: by sending an email to the address subscriptions@edidomus.it
- Order postcard: to be sent to Editoriale Domus Subscriptions Department, PO BOX 1, 20089 Rozzano, Milano, Italy


3.     METHODS OF PAYMENT

The following methods of payment are available:

- Credit card
- Bank transfer made out to Editoriale Domus Spa, Via Gianni Mazzocchi 1/3, 20089 Rozzano (Milano) Intesa Sanpaolo SpA, Via Caboto 41/43 - 20094 Corsico (Milano), IBAN IT26I 03069 33034 100000002749, SWIFT BCITITMM. The reason for payment must include the title of the magazine and the name and surname of subscriber. This method of payment is valid only for subscriptions.  

 

4.      PRODUCT DELIVERY

Delivery of physical products such as books, binders or folders

The products ordered are delivered outside Italy within 15 days of the order, with the exception of certain specific conditions such as works that are pre-ordered, which will therefore by delivered starting from the date notified by Editoriale Domus for the delivery. The products purchased shall be delivered to the address specified by the Customer. Deliveries are made on working days (from Monday to Friday). Said deliveries may also be made with separate deliveries without any responsibility being incurred by Editoriale Domus. For the delivery of its products, Editoriale Domus uses the services provided by courier firms. The Customer must check the products upon receipt and the consistency of the products delivered with the order made, and more specifically that:

- the number of parcels indicated in the waybill corresponds to the number of parcels actually delivered;
- the parcel has not been tampered with, and is not damaged or wet.

The Customer should sign the delivery note only after checking the above. If the delivery note has been signed, the Customer shall have no right to make any claims with regard to the exterior appearance of the items received. In cases where the items delivered are not consistent with the order made, the Customer must not accept them and must make a claim directly to the courier. In cases where the products delivered do not correspond with the order, the Customer may call the Customer Care service at the number +39.02.82472529 (Monday to Friday 9.00am - 01.00pm, 2.00pm – 5.00pm) or send an e-mail to sales@edidomus.it to agree on the method of replacement of the products, or may write a letter of complaint to the address:

Editoriale Domus S.p.A.
Sales Department
via Gianni Mazzocchi 1/3 20089 Rozzano (Milano) Italy
Fax no. +39.02.82472590

Delivery of copies of the print magazines included in the subscription 

For subscriptions to monthly magazines, the first copy will be delivered within 5 weeks of the order. For subscriptions to two-monthly magazines, the first copy will be delivered within 10 weeks of the order. The magazines included in the subscription shall be delivered to the address specifies by the Customer. Deliveries are made through the postal service. In case a copy of the magazine is damaged or is not delivered, the Customer may request a replacement copy from the Subscriptions Service. Overseas Customers may phone the number +39.02.82472529 (9.00am-1.00pm, 2.00pm-5.00pm) or send an email to subscriptions@edidomus.it. Alternatively, Customers may write a letter to the address:

Editoriale Domus S.p.A.
Subscription Department
via Gianni Mazzocchi 1/3 20089 Rozzano (Milano) Italy
Fax no. +39.02.82472383

For subscriptions to print magazines, where specified, consultation of the digital edition is included. The consultation of the digital edition included in the subscription has the same start date and duration as the print magazine subscription taken out. With the arrival of the first print copy, the Customer may access the digital edition by using his/her subscriber code (given on the mailing slip with the magazine).

All details regarding Editoriale Domus magazine subscriptions

 

5.     WITHDRAWAL

Cancellation and Withdrawal Rights

Pursuant to and within the limits of the above-mentioned Consumer Code, the Customer has the right, within 14 (fourteen) days of receipt of the goods ordered, to exercise the right of withdrawal. Said right applies to all products with the explicit exclusion of digital products, software products, audio-visual products or IT software delivered sealed and subsequently opened by the Customer. Pursuant to the provisions of the above-mentioned Consumer Code, it must be noted that the right of withdrawal is applicable exclusively to ‘consumer’ Customers, meaning only natural persons who purchase the products for their own personal use and not for purposes relating to their professional activity, thereby excluding merchants, retailers, professionals, etc.

How to exercise the Right of Withdrawal for print editorial products

In order to exercise the right of withdrawal, the Customer shall send, by the expiry date set out in the previous article (Cancellation and Withdrawal Rights), a registered letter with notice of receipt, or a fax or telegram, or other explicit declaration, to:

Editoriale Domus S.p.A.
Sales Department
via Gianni Mazzocchi 1/3 - 20089 Rozzano (MI)
Fax no. +39.02.82472590
email: sales@edidomus.it
Telephone no. +39.02.82472529 (from Monday to Friday 9.00am – 01.00pm, 2.00 – 5.00pm) 

Within one working day of receipt, Editoriale Domus shall communicate to the Customer via email to the email address given by the Customer him/herself, the ‘Lettera di Vettura’ (waybill) so that it can be attached to the goods to facilitate their return. Editoriale Domus shall then send a credit instruction for the costs of the goods sent and the initial P&P costs within 14 (fourteen) working days of the date on which the goods were sent by the Customer, and in any case not before having received the goods themselves. This credit instruction shall be carried out via the bank which issued the Credit Card used or by crediting the bank current account specified by the Customer.  The costs relating to the return of the goods by the Customer to the sender are charged to the Customer. Editoriale Domus shall refuse to accept any products returned without proper packaging, and in any case sent using methods different from those specified above, or the products for which the shipment costs were not paid by the Customer in full. Editoriale Domus shall in any case refuse to accept any products for which the shipment costs were not paid by the Customer in full, were sent without complying with the methods and expiry dates set out in the Consumer Code with regard to communications relating to withdrawal rights, or in case the product was returned without the original packaging, without all the accessories, instruction manuals and anything else included in the original delivery. Editoriale Domus has the right to interrupt and suspend the service at its sole discretion, and it shall provide to reimburse the Customer in the most suitable manner for the outstanding amount.

Form for withdrawl

How to exercise the Right of Withdrawal for print magazine subscriptions

The Customer may exercise the right to withdraw from the print subscription entered into and paid within 14 (fourteen) days of acquiring the physical possession of the first issue of the subscription. The first issue so delivered must be returned to Editoriale Domus at the address given below at the Customer’s expense. Exercise of the right of withdrawal must be communicated by registered letter with notice of receipt, or by fax or telegram, or by other explicit declaration, to:

Editoriale Domus S.p.A.
Subscriptions Department via Gianni Mazzocchi 1/3 - 20089 Rozzano (MI)
Fax no. +39.02.82472383
email: subscriptions@edidomus.it
Telephone no. +39.02.82472529 (from Monday to Friday 9.00am – 01.00pm, 2.00 – 5.00pm)

Form for withdrawl - Subscriptions

Early termination of subscriptions to print magazines

The Customer may terminate a print subscription that has already been paid for even before its expiry. In this case, the Customer shall be reimbursed only for those copies not yet delivered included in the subscription. The Customer can contact the Subscribers Service.

Customers abroad may call the number +39.02.82472529 (9.00am – 1.00pm, 2.00pm – 5.00pm) or send an email to: subscriptions@edidomus.it.


6.     PRICES AND TAXES

Offers are formulated by Editoriale Domus Spa. For print products, any discounts are calculated based on the cover price and for subscriptions based on the cover price before retail promotional offers. All prices quoted on the website, and therefore also the purchase transactions, are inclusive of VAT. For print editorial products and for subscriptions, VAT is charged at 4% (VAT is pre-paid by the publisher) and digital products is charged at 4%.


7.     COPYRIGHT

For its products, Editoriale Domus S.p.A. possesses all exclusive rights of economic exploitation related to the work as a whole and to all the texts and images that form part of it. The reproduction of the work or parts of it for all purposes other than mere private use is forbidden. No part of the work may be reproduced or transmitted in any form or by any means, electronic, mechanical, photographic or otherwise, without the prior written consent of the copyright owner. Editoriale Domus S.p.A. refuses any liability for damages of any type, direct or indirect, arising from the use of the work.